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Reinstall Firmware

You can restore the QuattroPod by manually reinstalling the firmware. There are several reasons to do this:

  • The QuattroPod cannot be powered on. The power supply has already been checked. In this case, a firmware upgrade may have been interrupted.
  • The QuattroPod is not running stably, and a reset did not help.
  • You have the choice: either install the latest firmware or a different version.

Install Firmware via USB Cable

Note

Reinstalling the firmware will reset all settings.

Requirements

  • The firmware update software is only supported on Microsoft Windows
  • The receiver must be connected to a Windows PC with a USB cable (A/A)

USB Cable AA

Receiver (R01) - Reinstall Firmware

Download R01 Repair Tool

Extract Receiver Repair Tool

  • Install the drivers by running the batch file QuattroPod.R01.Repair.Tool\usb_driver\install.bat as administrator.

Run install.bat as administrator

  • If the following security message appears, click Install:

Click Install to install the drivers

Set Receiver to Update Mode

To set the receiver to update mode, please follow these steps in sequence:

  • Turn off the device using the power button.
  • Using a small "pen", hold the reset switch.
  • Turn on the device using the power button.
  • Then release the reset switch.

Set Receiver to Update Mode

  • Now connect the USB cable (A/A) to the USB port of the receiver and a USB port of your Windows PC.

Connect receiver to PC via USB cable (A/A)

If the driver is installed correctly and the receiver is connected, the device Realtek generic USB Device should appear in Device Manager. If not, check the driver installation, cable configuration, and update mode as described in the previous step.

"Realtek generic USB Device" appears in Device Manager

Install Latest Firmware

  • In the folder QuattroPod.R01.Repair.Tool, run the file EZCastUpdate.exe.

Run EZCastUpdate.exe

The following window appears. If the QuattroPod receiver is successfully in update mode, the tool will show Device connected:

  • Click Download to download the latest firmware.

Click the Download button

The firmware download begins:

Note

Do not interrupt the power during the update.

QuattroPod Firmware downloading

  • To begin installing the firmware, click Upgrade:

Click Upgrade to begin installation

The firmware will be installed:

Firmware is being installed

At the end of the update, the status Upgrade Success is displayed:

  • You can now unplug the USB cable and restart the receiver using the power button.

Installation was successful

Turn the receiver off and on again. The receiver is now ready to use.

Install Other Firmware

To install an earlier or beta firmware version, download one of the following files:

Firmware Receiver R01 Note
1.16163.190 (Beta) Download
1.16163.151 Download
1.16163.150 Download
1.16163.149 Download
1.16163.108 Download
1.16163.65 Download
1.16163.57 Download
1.16163.41 Download
1.16163.12 Download
1.14366.129 Download
1.14366.90 Download
1.14366.62 Download
1.12412.47 Download
1.12412.42 Download
  • In the folder QuattroPod.R01.Repair.Tool, run the file Update_for_localfile.exe.

Run Update_for_localfile.exe

The following window appears. If the QuattroPod is in update mode, the tool will display Device connected.

  • Click the Firmware button to select the desired firmware file.

Select firmware

  • To begin installing the firmware, click Upgrade.

Click Upgrade to start installation

Firmware is being installed.

Firmware is being installed

If installation is successful, the following message appears:

Installation was successful

Turn the receiver off and on again. The receiver is now ready to use.

Transmitter U01-TypeC - Reinstall Firmware

Download U01-TypeC Repair Tool

Extract Transmitter Repair Tool

  • Install the drivers by running the batch file QuattroPod.U01-TypeC.Repair.Tool\usb_driver\install.bat as administrator.

Run install.bat as administrator

  • If the following security message appears, click Install:

Click Install to install the drivers

Set Transmitter to Type-C Update Mode

  • To set the transmitter to Type-C update mode, press and hold the control button (1), then connect the transmitter’s USB cable to a USB port on your computer (2). Release the control button after one second.

Set Transmitter U01-TypeC to update mode

Install Latest Firmware

  • In the folder QuattroPod.U01-TypeC.Repair.Tool, run the file EZCastUpdate.exe.

Run EZCastUpdate.exe

If the QuattroPod USB transmitter is successfully in Type-C update mode, the tool will show Device connected:

  • Click Download to download the latest firmware.

Click the Download button

The firmware download begins:

Note

Do not interrupt the power during the update.

QuattroPod Firmware downloading

  • Click Upgrade to begin installing the firmware:

Click Upgrade to begin installation

Firmware is being installed:

Firmware is being installed

After the update, the status Upgrade Success is displayed:

  • You can now disconnect the transmitter from the computer and close the software.

Installation was successful

Install Other Firmware

To install an earlier or beta firmware version, download one of the following files:

Firmware Transmitter U01-TypeC
1.16163.150 Download
1.16163.149 Download
1.16163.65 Download
1.16163.38 Download
1.16163.12 Download
1.14366.129 Download
1.14366.91 Download
1.14366.62 Download
1.12412.47 Download
1.12412.42 Download
  • In the folder QuattroPod.U01-TypeC.Repair.Tool, run the file Update_for_localfile.exe.

Run Update_for_localfile.exe

If the QuattroPod USB transmitter is in Type-C update mode, the tool will show Device connected.

  • Click the Firmware button to select the desired firmware file.

Select firmware

  • Click Upgrade to begin installing the firmware.

Click Upgrade to begin installation

Firmware is being installed.

Firmware is being installed

If installation is successful, the following message appears:

Installation was successful

You can now disconnect the transmitter from the computer and close the software.

Note

After reinstalling the firmware, the transmitter must be re-paired with the receiver in both Type-A and Type-C modes. This is required because the transmitter has two separate chipsets.

Transmitter U01-TypeA - Reinstall Firmware

Download U01-TypeA Repair Tool

Extract Transmitter Repair Tool

  • In the folder QuattroPod.U01-TypeA.Repair.Tool, run ActionsMPUpdate.exe to open the software.

Run EZCastUpdate.exe

  • If the following security message appears, click More info first.

Run EZCastUpdate.exe

  • Then click Run anyway.

Run EZCastUpdate.exe

  • The following window appears:

Run EZCastUpdate.exe

Set Transmitter to Type-A Update Mode

  • To set the transmitter to Type-A update mode, switch the transmitter to Type-A. Press and hold the control button (1), then connect the USB cable of the transmitter to a USB port on your computer (2). Release the control button after one second.

Set transmitter to Type-A update mode

If the QuattroPod USB transmitter is successfully in Type-A update mode, the tool will show Connect 1 ADFU device:

Run EZCastUpdate.exe

Install Firmware

To install a U01-TypeA firmware, download one of the following files:

Firmware Transmitter U01-TypeA
19428000 Download
19424000 Download
19415000 Download
  • Click the Firmware button to select the desired firmware file.

Select firmware

  • Click Download to begin installing the firmware.

Click Download to begin installation

Firmware is being installed.

Firmware is being installed

If installation is successful, the status will turn green and display 100%.

Installation was successful

You can now disconnect the transmitter and close the software.

Note

After reinstalling the firmware, the transmitter must be re-paired with the receiver in both Type-A and Type-C modes. This is required because the transmitter has two separate chipsets.

Install Firmware with the CMS

Note

Currently, installing or updating firmware with the CMS is only supported in Type-C mode.

With the CMS (Central Management System), you can not only install the latest firmware from the internet on multiple EZCast Pro II or QuattroPod devices, but also an earlier version or beta firmware.

  • Download firmware for the receiver or for the transmitter (TypeC).

  • Select the desired devices, then click the Remote button -> and the Device Firmware upgrade function.

The firmware is being installed

  • Under the FILE tab, select the File button and choose the firmware file that you downloaded in the first step.

The firmware is being installed

The new firmware will be downloaded and installed automatically.

Warning

Do not interrupt the power supply during the update.

Troubleshooting

Error message: Tool must be in a directory where there are no spaces

  • The Repair Tool must be in a file path without spaces, e.g. C:\Repair_Tool\EZCastUpdate.exe. To avoid this error message, move the software to a path without spaces.

Avoid spaces in the file path before starting