Connect to Wi-Fi/LAN¶

You can connect the QuattroPod to your network infrastructure either wirelessly via Wi-Fi or with a LAN cable.

Why should you connect the QuattroPod to Wi-Fi/LAN?¶

There are several reasons to connect the QuattroPod to your network infrastructure:

• You are connected to the QuattroPod via Apple AirPlay, Chromecast, or the Android App and want to present content from the internet.
• You want to update the QuattroPod to the latest firmware version.
• You want to access the Advanced Settings via remote access in order to manage the QuattroPod.
• Integrated network: If all your devices and QuattroPods are in the same network, you don’t need to switch to the QuattroPod’s SSID every time you want to cast from a mobile device in different rooms.

Requirements¶

Before connecting the QuattroPod to your Wi-Fi, please check the recommended requirements:

• Access point supports Wi-Fi standard 802.11ac.
• The QuattroPod runs in 5 GHz mode. Since this is a wireless streaming device, we recommend avoiding DFS channels due to sudden channel switching. For stable integration into your Wi-Fi infrastructure, please connect the QuattroPod to a Wi-Fi that uses the following 5 GHz channels: 36, 40, 44, 48.
• Keep the distance between the QuattroPod, the access point, and the end devices to a maximum of 30 meters. Ensure optimal signal strength between -40 dBm and -50 dBm. When setting up, check the signal strength.
• Access point is in the same room as the QuattroPod. This is especially important for the 5 GHz frequency band.
• Ensure a line of sight from the QuattroPod to the access point and from the QuattroPod to the end devices with as few obstacles as possible. Avoid placing objects next to the QuattroPod that absorb or reflect Wi-Fi signals, such as walls, metal surfaces, reflective surfaces, and other electronic devices, etc.
• For a guest Wi-Fi, please disable client isolation or create a new SSID configured as “standard” instead of “guest.” By default, guest Wi-Fi prevents wireless clients on the same access point from communicating with each other, which can affect streaming protocols such as AirPlay or Google Cast.
• Create a dedicated SSID for the QuattroPod, e.g., QuattroPod_5Ghz on channel 48, and in the same network create another SSID for users (end devices), e.g., Users_5Ghz on channel 40. This ensures that the available channel bandwidth is not shared with other clients.

We recommend using a Wi-Fi analyzer to scan your Wi-Fi environment and plan clean frequency usage for wireless presentations.

Automatic Connection with Default Wi-Fi¶

Starting with firmware version 1.16163.198 and higher, the box automatically connects to a known SSID that you can optionally enable in your Wi-Fi infrastructure—without needing to first connect to the dongle and then select the infrastructure Wi-Fi. The credentials are already stored in the firmware. This means the device can be network-ready “out-of-the-box” and save administrators time during integration. The credentials are:

• SSID: defaultAP
• Password: h3T9g!K2
• Encryption: WPA-PSK SAE

Afterwards, you can either connect the device to another Wi-Fi of your choice and then disable the "defaultAP" SSID in your infrastructure, or simply leave it connected to defaultAP.

The QuattroPod has automatically connected to the SSID "defaultAP". QuattroPod is “out-of-the-box” accessible via the displayed infrastructure IP address. To connect the device to another Wi-Fi, just enter this IP address in your web browser and log in as admin.

Connect with Wi-Fi¶

Open Advanced Settings¶

• Connect your end device to the QuattroPod’s SSID. The access data is shown at the top of the start page:

• Enter the QuattroPod’s IP address labeled Direct Link IP 192.168.168.1 into your web browser’s address bar. The QuattroPod settings interface will appear:

Log in as Admin¶

• Enter the admin password and click OK to log in. The default password is 000000. If this password does not work, reset the device using the reset switch.

Select Network Settings¶

• From the top-left menu, choose Network Settings.

• Select Connect with 5GHz Wi-Fi Router/AP.

• Connect the QuattroPod to your Wi-Fi router.

Once the QuattroPod is connected to your network/router, an IP address assigned by your network will be shown on the screen as Infrastructure IP, as seen below:

Connect with LAN¶

Plug a network cable into the ETHERNET port on the back of the QuattroPod and connect it to your network/router.

Once the QuattroPod is connected to your network/router, an IP address assigned by your network will be shown on the screen as Infrastructure IP, as seen below:

Troubleshooting¶

My 5GHz Wi-Fi won’t connect¶

You may encounter one of the following problems:

• Your Wi-Fi is enabled but does not appear in the Add Network screen.
• Your Wi-Fi appears in the Add Network screen but shows yellow warning symbols.
• Attempting to manually add the Wi-Fi also fails.

These problems are almost always caused by Wi-Fi networks that do not meet the requirements — in particular, the Wi-Fi must support the 802.11ac standard and use one of the supported 5 GHz channels: 36, 40, 44, or 48.

You can use a Wi-Fi analyzer to check whether your 5GHz Wi-Fi channel is in the supported range:

Please read our network requirements for complete guidance.

Wi-Fi Signal Strength¶

The QuattroPod has a radio range (line of sight) of up to 30m. A low signal indicator refers to weak signal strength between the QuattroPod and your router or access point. This can cause choppy video/content playback if the content depends on the internet or if your mobile devices are connected to the QuattroPod through your infrastructure.

This can have different causes and solutions:

1. Problem: The distance between the QuattroPod and the router/access point is too great.
Solution: Try reducing the distance or install an additional access point.

2. Problem: There are walls or other objects between the QuattroPod and the router/access point, reducing signal strength.
Solution: Ensure the QuattroPod has no obstacles to the router/access point. If necessary, install an additional access point.

Disconnect from Wi-Fi¶

To disconnect the QuattroPod from the Wi-Fi infrastructure:

Open Advanced Settings¶

• Connect your end device to the QuattroPod’s SSID. The access data is shown at the top of the start page:

• Enter the QuattroPod’s IP address labeled Direct Link IP 192.168.168.1 into your browser’s address bar. The QuattroPod settings interface will appear:

Log in as Admin¶

• Enter the admin password and click OK to log in. The default password is 000000. If this password does not work, reset the device using the reset switch.

Forget Wi-Fi¶

• From the top-left menu, select Network Management.

• Select Connect with 5GHz Wi-Fi Router/AP:

• Choose your connected Wi-Fi:

• Click the Forget button:

The previously connected infrastructure IP address will be released: