Reinstall Firmware¶
You can restore the QuattroPod by manually reinstalling the firmware. There are several reasons for this:
-
The QuattroPod will not turn on. The power supply has already been checked. In this case, it may be due to an interrupted upgrade of the firmware.
-
The QuattroPod is not running stable and a reset did not help.
-
You have the choice: Either just install the latest firmware or another firmware.
Note
Reinstalling the firmware will reset all settings.
Install Firmware via USB Cable¶
Prerequisite¶
-
The firmware update software is only supported under Microsoft Windows.
-
The receiver must be connected to your Windows PC via USB cable (A/A)
Receiver - Reinstall Firmware¶
Download Receiver (R01) Repair Tool.¶
-
Download the QuattroPod Receiver (R01) Repair Tool.
-
Extract the file QuattroPod.R01.Repair.Tool.zip.
.
- Install the drivers by running the batch file QuattroPod.R01.Repair.Tool\usb_driver\install.bat as administrator.
- If the following security message appears, select
Install
:
Switch the Receiver into Update Mode¶
To put the receiver into Update Mode, please perform the following steps in order:
- Turn off the device via the power button.
- Press and hold the reset button with the help of a small "pin
- Turn on the device by pressing the power button.
- Release the reset switch
- Now connect the USB cable (A/A) to the USB port of the receiver and to a USB port of your computer running Microsoft Windows.
If the driver is installed correctly and the receiver is connected, the Realtek generic USB Device should appear in the Device Manager. If not, check the driver installation, cable configuration, and update mode as described in the previous step.
Install Latest Firmware¶
- In the folder
QuattroPod.R01.Repair.Tool
execute the file EZCastUpdate.exe.
The following window will appear. If the QuattroPod receiver is successfully in update mode, the status Device connected
is displayed in the tool:
- Select
Download
to download the latest firmware.
The download of the firmware will be executed:
Note
You must not disconnect the power during the update.
- To start the firmware installation, select
Upgrade
:
.
The firmware will be installed:
At the end of the upgrade, the status Upgrade Success is displayed:
- You can now unplug the USB cable and reboot the receiver by turning it off and on using the power button.
Turn the receiver off and on again. The receiver is ready for use again.
Install Other Firmware¶
To install a previous or a beta firmware, download one of the following files:
Firmware | Receiver R01 | Remark |
---|---|---|
1.14366.62 | Download | |
1.12412.47 | Download | |
1.12412.42 | Download | |
1.12412.27 | Download | |
1.9598.72 | Download | |
1.8529.10 | Download | |
1.6468.5 | Download |
- In the folder
QuattroPod.R01.Repair.Tool
execute the file Update_for_localfile.exe.
The following window appears. If the QuattroPod is in update mode, the tool will display Device connected.
- Using the
Firmware
button, select the desired firmware file.
- To start the firmware installation, select
Upgrade
.
The firmware will be installed.
If the installation was successful, the following message appears:
Turn off the receiver and turn it on again. The receiver is ready to use again.
Transmitter - Reinstall Firmware¶
Download Transmitter (T02) Repair Tool.¶
-
Download the QuattroPod Mini Transmitter (T02) Repair Tool.
-
Extract the file QuattroPod.T02.Repair.Tool.zip.
.
- Install the drivers by running the batch file QuattroPod.T02.Repair.Tool\usb_driver\install.bat as administrator.
- If the following security message appears, select
Install
:
Swtich the Transmitter into Update Mode.¶
- To put the transmitter into update mode, simply press and hold the
control
button (1), then connect the transmitters USB cable to a USB port on your
computer` (2). After one second you can release the control key.
Install Latest Firmware¶
- In the folder
QuattroPod.T02.Repair.Tool
execute the file EZCastUpdate.exe.
The following window will appear. If the QuattroPod receiver is successfully in update mode, the status Device connected
is displayed in the tool:
- Select
Download
to download the latest firmware.
The download of the firmware will be executed:
Note
You must not disconnect the power during the update.
- To start the firmware installation, select
Upgrade
:
The firmware will be installed:
At the end of the upgrade, the status Upgrade Success is displayed:
- You can now unplug the USB cable and reboot the receiver by turning it off and on using the power button.
You can now disconnect the transmitter from the computer and close the software.
Install Other Firmware¶
To install a previous or beta firmware, download one of the following files:
Firmware | Transmitter T02 |
---|---|
1.14366.62 | Download |
1.12412.47 | Download |
1.12412.42 | Download |
1.12412.27 | Download |
1.9598.72 | Download |
1.8529.10 | Download |
1.6468.5 | Download |
- In the folder
QuattroPod.T02.Repair.Tool
execute the file Update_for_localfile.exe.
The following window appears. If the QuattroPod is in update mode, the tool will display Device connected.
- Using the
Firmware
button, select the desired firmware file.
- To start the firmware installation, select
Upgrade
.
The firmware will be installed.
If the installation was successful, the following message appears:
You can now disconnect the transmitter from the computer and close the software.
Note
After the firmware upgrade, each transmitter must be re-paired with the receiver.
Install Firmware with CMS¶
With the CMS (Central Management System) you can not only install the latest firmware from the internet on multiple EZCast Pro II devices or QuattroPod, but also a previous version or beta firmware.
-
Download a firmware for the receiver or for the transmitter.
-
Select the desired devices, then click the
Remote
button -> and theDevice Firmware upgrade
function.
- Under the tab
FILE
, select the buttonFile
and select the firmware file that you downloaded in the first step.
The new firmware will be downloaded and installed automatically.
Attention
Do not interrupt the power supply during the update.
Troubleshooting¶
Error message: Tool must be in a directory where there are no spaces¶
- The Repair Tool must be in a file path without spaces e.g.
C:\Repair_Tool\EZCastUpdate.exe
. To avoid this error message, move the software to a path without spaces.