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Scan WiFi Environment

For support purposes, we may ask you to send us a screenshot of the WiFi environment using a free app/software, showing the channels and signal strength of the QuattroPod and your WiFi.

WiFi Analyzer

Using a free app/software, please send us a screenshot of your WiFi environment showing the channels used by the QuattroPod and your WiFi.

Windows - Easy to use WiFi Analyzer

  • Search for the Easy to use WiFi Analyzer software in the Microsoft Store and install it from there:

  • Click on the column Signal strength to sort by signal strength in descending order:

  • In the example below, the QuattroPod DIRECT-QP_Schulungsraum is connected with the WiFi infrastructure z-stueber-guest-EG-5ghz with good signal strength via channel 48 (5GHz frequency):

Android - WiFiman

Search for the WiFiman app in the Play Store and install it from there:

  • In the example below, the QuattroPod DIRECT-QP_Schulungsraum is connected with the WiFi infrastructure stueber-guest-5ghz with good signal strength via channel 48 (5GHz frequency):

Check RSSI - What is that?

There are two important tests for signal strength, also known as RSSI (Received Signal Strength Indicator). This is a key metric when it comes to WiFi performance. For each test, please provide a screenshot.

What is a good RSSI value?

The higher the RSSI value, the stronger the signal. In numerical terms, a number closer to zero usually means a better signal. For example, between -40 and -50 dBm is optimal, -75 is somewhat acceptable, and -100 would mean no signal at all.

Test 1. Check the sender's RSSI

Before starting each test, close and reopen the WiFi Analyzer

If the WiFi Analyzer is already open on your device, please close the app shortly before starting each test and reopen it to ensure the data is up-to-date:

Please stand where presentations are mostly given, to check the signal strength from the end device to the QuattroPod and from the end device to the access point. In both directions, the maximum distance should be 30 meters.

Test 2. Check the receiver's RSSI

Before starting each test, close and reopen the WiFi Analyzer

If the WiFi Analyzer is already open on your device, please close the app shortly before starting each test and reopen it to ensure the data is up-to-date:

Please stand right next to the QuattroPod, to check the signal strength from the QuattroPod to the access point. This distance should not exceed 30 meters.