Reinstall Firmware¶

You can restore the QuattroPod by manually reinstalling the firmware. There are several reasons for this:

• The QuattroPod cannot be turned on. The power supply has already been checked. In this case, it may be due to an interrupted firmware upgrade.

• The QuattroPod is unstable and a reset did not help.

• You have the choice: Either simply install the latest firmware or a different firmware.

Install Firmware via USB Cable¶

Requirements¶

• The firmware update software is only supported under Microsoft Windows

• The receiver must be connected to a Windows PC with a USB cable (A/A)

Receiver - Reinstall Firmware¶

Download Receiver (R01) Repair Tool¶

• Download the QuattroPod Receiver (R01) Repair Tool.

• Extract the file QuattroPod.R01.Repair.Tool.zip.

• Install the drivers by running the batch file QuattroPod.R01.Repair.Tool\usb_driver\install.bat as administrator.

• If the following security prompt appears, select Install:

Set Receiver to Update Mode¶

To put the receiver into update mode, follow these steps in order:

• Turn off the device using the power button
• Use a small "pin" to hold down the reset switch
• Turn the device on using the power button
• Then release the reset switch

• Now connect the USB cable (A/A) to the USB port of the receiver and to a USB port of your Windows computer.

If the driver is correctly installed and the receiver is connected, the device Realtek generic USB Device should appear in Device Manager. If not, check the driver installation, cable configuration, and update mode as described in the previous step.

Install Latest Firmware¶

• In the QuattroPod.R01.Repair.Tool folder, run the file EZCastUpdate.exe.

The following window appears. If the QuattroPod receiver is successfully in update mode, the tool will display the status Device connected:

• Select Download to download the latest firmware.

The firmware download will begin:

• To start the firmware installation, select Upgrade:

The firmware is installed:

At the end of the update, the status Upgrade Success is displayed:

• You can now disconnect the USB cable and restart the receiver by turning it off and on again using the power button.

Turn the receiver off and on again. The receiver is ready to use.

Install Other Firmware¶

To install a previous or beta firmware, download one of the following files:

• In the QuattroPod.R01.Repair.Tool folder, run the file Update_for_localfile.exe.

The following window appears. If the QuattroPod is in update mode, the tool will show Device connected.

• Use the Firmware button to select the desired firmware file.

• To start the firmware installation, select Upgrade.

The firmware is installed.

If the installation was successful, the following message will appear:

Turn the receiver off and on again. The receiver is ready to use.

Sender - Reinstall Firmware¶

Download Sender (T01) Repair Tool¶

• Download the QuattroPod Sender (T01) Repair Tool.

• Extract the file QuattroPod.T01.Repair.Tool.zip.

• Install the drivers by running the batch file QuattroPod.T01.Repair.Tool\usb_driver\install.bat as administrator.

• If the following security prompt appears, select Install:

Set Sender to Update Mode¶

• To set the sender into update mode, press and hold the control button (1), then connect the sender's USB cable to a USB port on your computer (2). After a second, you can release the control button.

Install Latest Firmware¶

• In the QuattroPod.T01.Repair.Tool folder, run the file EZCastUpdate.exe.

The following window appears. If the QuattroPod receiver is successfully in update mode, the tool will show the status Device connected:

• Select Download to download the latest firmware.

Firmware is being downloaded:

• To start the firmware installation, select Upgrade:

The firmware is installed:

At the end of the update, the status Upgrade Success is displayed:

• You can now disconnect the USB cable and restart the receiver by turning it off and on again using the power button.

You can now disconnect the sender from the computer and close the software.

Install Other Firmware¶

To install a previous or beta firmware, download one of the following files:

• In the QuattroPod.T01.Repair.Tool folder, run the file Update_for_localfile.exe.

The following window appears. If the QuattroPod is in update mode, the tool will show Device connected.

• Use the Firmware button to select the desired firmware file.

• To start the firmware installation, select Upgrade.

The firmware is installed.

If the installation was successful, the following message will appear:

You can now disconnect the sender from the computer and close the software.

Install Firmware with CMS¶

With CMS (Central Management System), you can not only install the current firmware from the internet on multiple EZCast Pro II or QuattroPod devices, but also install a previous or beta version.

• Download a firmware for the receiver or for the sender.

• Select the desired devices, then click the Remote button -> and the function Device Firmware upgrade.

• Under the FILE tab, click the File button and select the firmware file you downloaded in the first step.

The new firmware is downloaded and installed automatically.

Troubleshooting¶

Error Message: Tool must be in a directory where there are no spaces¶

• The repair tool must be located in a file path without spaces, e.g. C:\Repair_Tool\EZCastUpdate.exe. To avoid this error message, move the software to a path without spaces.